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City Center
Whitehorse1000 ft
Airports
Erik Nielsen Whitehorse International (YXY)
4.9
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The room was a great size, allowing me to relax comfortably after a long journey. The bed was incredibly comfy, making it easy to unwind.” view full review
Relaxing Jacuzzi
“I thoroughly enjoyed the jacuzzi spa in my room. It was the perfect way to relieve stress and unwind after a long day.” view full review
Impressive Cleanliness
“The bathroom was spotless and well organized, making it a pleasure to use throughout my stay.” view full review
Cozy Atmosphere
“The cozy living area in the room made it a perfect spot to enjoy my meal from room service and relax with a glass of wine.” view full review
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Friendly staff
Tasty dishes
Location could be closer
Basic facilities
7.6/10
Very good
Rooms
7.8
Location
8.0
Service
8.5
Dining
7.7
Guest reviews
7.6/10
based on 10 reviews
8.1
8.1/10 based on 132 reviews
David
United Kingdom,
April
2024
9.0/10
I found the hotel to be very clean, comfortable, and modern, but the room with a kitchenette was very warm despite the -2 degree weather outside. The staff were so friendly and helpful, guiding us to local places we wanted to visit in Whitehorse. The location was great, slightly away from the bustling downtown area but still within walking distance of the main visitor spots. The dining experience was the best with hearty and quality ingredients used in the food preparation.
Rooms
9.0
The rooms were very clean, comfortable, and modern. The kitchenette was convenient with all the necessary appliances.
Service
9.0
The staff were excellent, friendly, and eager to help with local recommendations. The service was top-notch.
Location
8.0
The location was great, slightly away from the busy Main St area but still close enough to walk to the main attractions. It offered a nice balance between tranquility and accessibility.
Dining
10.0
The dining experience was fantastic with hearty and quality ingredients in the food. The convenience of The Deck bar added to the enjoyment.
Facilities
9.0
The hotel facilities were well-maintained and exceeded expectations. Everything was in good condition and readily available.
Laura
United Kingdom,
April
2024
7.8/10
My stay at the hotel was overall enjoyable. The rooms were comfortable but the noise from the hotel bar was a bit disruptive, and the lack of AC made it warm. The service was outstanding, setting a great example for other establishments. The location was good, slightly away from busy areas but still close enough to walk to main visitor spots. The dining experience was convenient, especially the early starts at The Deck bar for those in a rush.
Rooms
7.0
The room, after the first night, was comfortable, but the noise from the bar below was a bit bothersome, and the lack of AC made it warm.
Service
9.0
The service throughout my 12-day stay was exceptional. The staff were very helpful, friendly, and apologetic whenever needed.
Location
8.0
The hotel's location was good, slightly removed from busy areas but still convenient for reaching main visitor places.
Dining
8.0
The dining experience was ideal for those in a rush, with the convenience of The Deck bar starting early. The food quality was commendable.
Facilities
7.0
The facilities provided were satisfactory and met my needs during the stay.
Floyd
United States of America,
March
2024
7.4/10
The hotel rooms were nice, but not really worth the extra cost unless you're desperate. They are of a decent size and conveniently equipped with a kitchenette that has a sink, gas stove, microwave oven, and coffee machine. I stayed above the deck, which was given to a member of a film crew doing an ad shoot.
Rooms
7.0
The rooms were of a decent size and conveniently equipped with a kitchenette.
Service
6.0
The service was a mix, ranging from super friendly and helpful to lacking personal people skills at times. However, they were efficient and responsive to our concerns.
Location
9.0
The location was always excellent, slightly up from downtown but still close enough to walk to main visitor places. It's ideal for adventure trip enthusiasts like me and is also close to downtown Whitehorse and the Yukon.
Dining
7.0
The dining experience was a mix; at times the food was luke-warm, and it was a bummer that the restaurant wasn't open when we checked out. However, the food was tasty and plentiful, especially when not in a rush.
Facilities
8.0
The facilities were satisfactory, without any notable issues.
Francis
United States of America,
March
2024
7.8/10
I felt right at home at this hotel; the rooms were clean and comfortable, the staff was incredibly friendly, and the location was convenient. While the bathroom may have been a bit dated, the hot shower and cozy bed made up for it. The lack of AC was noticeable, but it didn't take away from the overall great experience.
Rooms
8.0
The rooms were clean, comfortable, and had kitchenettes with WiFi. The bathroom was a bit dated but had a good shower with hot water and pressure, and the bed was soft and heavenly to sleep in.
Service
9.0
The staff was helpful, professional, friendly, and dedicated to ensuring our satisfaction. They were apologetic for any inconveniences, which showed their commitment to excellent service.
Location
8.0
The hotel's location was convenient, with friendly staff and close proximity to downtown Whitehorse. The onsite bar/bistro was a nice addition, and it was easy to walk to restaurants in the area.
Dining
7.0
Facilities
7.0
However, the meals were hearty and made with quality ingredients, and having The Deck bar for convenience was a bonus.
Glenn
United States of America,
February
2024
7.4/10
My stay at the hotel was a mix of positives and negatives. The rooms were clean and comfortable, and the attached restaurant was convenient, but it would have been better if closer to the city center. The staff was friendly and accommodating, making our stay enjoyable. The location was a good balance between being close to downtown and away from the busyness, though not perfect. The dining experience was interesting with tasty dishes but lacked some information. Overall, the facilities were decent.
Rooms
8.0
I booked a two-person jacuzzi room and found it decently sized and conveniently equipped with a kitchenette, including a sink, gas stove, microwave oven, and coffee machine.
Service
9.0
The staff was very friendly and made sure to communicate with each other, ensuring our needs were met. They also provided helpful suggestions for local places to visit.
Location
7.0
The hotel's location was about a 10-minute stroll from Main St, making it accessible to city amenities but would have been better if closer to the center. It was close to downtown and near a park for walking dogs.
Dining
7.0
The hotel restaurant, including the infamous The Deck bar, offered tasty dishes. However, some information could have been clearer about the dining options.
Facilities
6.0
The hotel had basic facilities, nothing extraordinary but sufficient for a comfortable stay.
Friendly staff
Location could be closer
Jeffrey
United States of America,
November
2023
7.8/10
I had a lovely stay at the hotel. The rooms were clean and comfortable, although a bit dated, the staff was friendly and professional, and the location was good, but could have been closer to the city center. The dining experience was tasty but had some unexpected elements. Overall, a good value for the money.
Rooms
8.0
The very well-appointed bedroom was a little dated, especially the bathroom, but it had a good shower with hot water and pressure and a soft bed to sleep so I was in heaven. It was a tad squeezy for 3 people.
Service
9.0
The staff was always helpful, professional, and friendly, although they were unable to move us from an unsuitable room due to full occupancy. They were accommodating to a small appetite.
Location
7.0
The hotel is about a 10-minute stroll from Main St, making it a good location to access the south-side city amenities and walk to restaurants in the area. It was near extractor fans, which could be a drawback.
Dining
7.0
The food in the hotel restaurant was tasty and plentiful, although there were some surprises in what you are not told.
Facilities
8.0
The facilities were good overall, although being over the kitchen ventilation system meant we couldn't leave windows open.
Elizabeth
United Kingdom,
August
2023
7.8/10
I found the hotel to be conveniently located close to downtown Whitehorse, making it easy to access city amenities on foot. The staff were friendly and helpful, guiding me to local places I wanted to explore. The room was spacious and equipped with a kitchenette, but it felt a bit cramped. The dining options were satisfying, especially at the hotel restaurant, offering quality ingredients in the dishes. Overall, a great location with friendly service and decent dining choices.
Rooms
7.0
The room was decently sized and conveniently equipped with a kitchenette
Service
9.0
The staff were friendly and helpful, guiding us to local places we wanted to visit.
Location
8.0
The hotel's location was great, with easy access to city amenities on foot and a short stroll from Main St
Dining
8.0
The dining experience was good, especially the hotel restaurant with hearty and quality ingredients used in the food preparation.
Facilities
7.0
The facilities were satisfactory, providing all the necessary amenities for a comfortable stay.
Helpful staff
Cramped room
Harry
United States of America,
July
2023
7.8/10
The hotel offers beautiful, well-equipped rooms but with some maintenance issues and limited ventilation. The service is friendly and helpful, especially to adventure enthusiasts like me. The location is excellent for exploring the city by foot, although somewhat dirty. The dining experience is tasty and convenient. The facilities are decent, with room for improvement.
Rooms
8.0
The rooms are of a decent size and conveniently equipped with a kitchenette. They are beautiful but a little small, with some maintenance issues over the kitchen ventilation system.
Service
9.0
The service was friendly and helpful, catering well to adventure trip enthusiasts. However, due to full occupancy, they couldn't accommodate a room change.
Location
7.0
The hotel's location is excellent for accessing the city amenities on foot, although the area is quite dirty. It is convenient but away from the busyness of Main and 2nd streets.
Dining
8.0
The dining experience at the hotel restaurant was tasty and plentiful, including the convenience of The Deck bar.
Facilities
7.0
The hotel provides adequate facilities, although there is room for improvement in maintenance.
conveniently equipped rooms
maintenance issues
Ian
United Kingdom,
July
2023
8.4/10
The hotel's rooms were clean and well-appointed, although the layout was a bit odd, they were very comfortable overall. The service across all shifts was consistently excellent, with very friendly and helpful staff. The location was convenient for accessing the south-side city amenities on foot, and the onsite bar added to the positive experience. The dining experience offered quality ingredients, especially in the hotel restaurant. However, there were some hints of unpleasant food smells around the location. Overall, a good value for money stay in Whitehorse.
Rooms
8.0
The rooms, although laid out oddly, were very comfortable and well-appointed.
Service
9.0
The staff were very friendly and helpful across their shifts.
Location
9.0
The location was great, right near the town with helpful staff and a nice onsite bar/bistro.
Dining
8.0
The dining experience provided hearty dishes with quality ingredients used in the food preparation.
Facilities
8.0
The hotel facilities were well-maintained and enhanced the overall stay experience.
Aaron
United Kingdom,
June
2023
7.8/10
The hotel is conveniently located slightly uphill from downtown in Dawson City, providing a quiet escape while still within walking distance of the main visitor attractions. The rooms are a bit small but surprisingly quiet, equipped with everything necessary including a kitchenette. The service, despite room constraints, was dedicated to ensuring our satisfaction, with a warning about rooms near extractor fans. The onsite bar and bistro offer great convenience for enjoying the city amenities. Dining options were tasty and plentiful, although the timing was a bit tricky. The facilities are well-prepared, offering a comfortable stay.
Rooms
8.0
The rooms, though small, are surprisingly quiet and well-equipped with a kitchenette.
Service
7.0
The service was dedicated to ensuring our satisfaction, despite room constraints.
Location
9.0
The location slightly uphill from downtown in Dawson City offers a peaceful setting with easy access to the main attractions.
Dining
7.0
The dining experience provided tasty and plentiful options, although timing could be better.
Facilities
8.0
The facilities are well-prepared for a comfortable stay.
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